I attempted making eggnog french toast this morning (the recipe was on the carton). The were disgusting

One is burnt and the other isn't even cooked.
Nothing much has happened lately. The bank is being an uber asshole. Here's the long ass story of how this has all come to be.
I locked myself out of my car and I had to call a tow truck, I had no cash on me, and I had no money on my debit card because I was still paying off the debt to that bitch. I tried getting ahold of my parents, however the line was busy ( because my dad was playing online poker.) So, I decided to use my Charter One debit card, which was the bank I originally had in MA. To my luck, it went through. Or at least I thought I was lucky.
My mom called me a few weeks later telling me that Citizen's Bank (they and Charter One decided to merge and not let anyone know about it) had been calling them non-stop, which I had no clue what it was for, or why they were calling my parents. I tried calling them, however everytime I did they were either closed for the day or I would be disconnected (don't know why, don't know how- the fuckers just like to screw with people I guess).
When I was
finally able to get ahold of them, they said I was overdrawn $198, and if I didn't pay it that day (which I believe was a Thursday) an additional $33 would be added to the late fee (Yes- that's $33 every 4 business days I was late). I called my parents house hoping to ask them if they could pay it that day so I could avoid the $33, however they weren't home, so I was shit out of luck.
That night my parents returned the call, and my mom said she would try to take off the late charges and straighten things out.
The next day, she returned my call and to my surprise, she was able to have them take off the late fees, and she paid the original $46 (the amount that I was supposed to pay in the first place) and she told me to call them and cancel my account about a week later, which I did. However, I never got a letter from them saying that I had it closed.
Now, as stupid as I am, I thought everything was cleared up! But I was disgustingly wrong. My parents then continued gettinng letters from Citizen's Bank.
I then had the arduous task of getting ahold of
them.
Now let me say this. Citizen's is only open 9-4 on the weekdays. The number they gave me to call was open the same hours, was always busy (which is understandable since they like fucking people a lot), or they enjoyed getting the pleasure of hanging up on me. I had class during those times, and if I wasn't in class I was at work, so when the hell did I have time to call them?!
My parents finally got a letter from them saying my account was sent to the DDA (a claims department or something) Now, I still had no clue why they were calling my parents house since they had my address in Pitty.
So, I come to find out that the transaction my mom went through, seemed to never had happened, or at least according to them. Why? Because they lost the paper work, or they just forgot to mark it in the computers-not sure what happened, but they think I still owe them $198!
I went to the branch when I got home, they could do shit for me, saying that things like this aren't handled on the branch level. Which was surprising to me because when I called the DDA they had said I'd have to go through the branch to strighten this out. Don't you just love running around in circles? Boy, I know I sure do.
They gave me my account number, which I never got in the first place, and gave me a number to call. I called them, and I talked to this one woman, Jen. I explained the situation to her, and she said it would take some investigation, and that she'll call me in a few days.
This morning I received her call. *Whew* I stupidly thought, this is all striaghtened out now. Now I don't have to worry about getting bad credit on my account.
What did she say to me? Well, that I still owed the bank 198 fucking dollars! Yeah! Basically, she did shit, and even though everything was settled, I still owe the bank money! Then she said the only way to straighten this out is give her proof that this transaction did in fact go through. So guess what my mom has to do, get a letter from Visa saying she used her card to pay for the debt, fax it over to the DDA, then maybe, just maybe, they will believe me and it will be settled.
Which I doubt, because more than likely they'll lose the fax, or the loch ness monster will have eaten it, and I will be screwed once again.
I'm thinking about suing the fuckers. And I am dead serious about that. I'm not sure it's possible to sue a bank, but damn I'm going to try. Because they have wasted MY TIME, MY MONEY, and have given me a lot of uneeded stress for something that was fixed TWO FUCKING MONTHS AGO.
Do you think I should sue them? If anyone reads this, please, go ahead and leave a note, because I would like to see what others have to say before I do such a drastic thing.
I'm going to close my bank account (technically I have two- yeah isn't that fucking fantastic- and I'll close out the good one and hopefully I'll be able to close out this one also), because I'd much prefer to have a guy fuck me, instead of the banks.